How does my security system communicate to the monitoring centre?
There are a number of monitoring options available:
Dialler Monitoring communicates with the Monitoring Centre via the normal telephone line alerting our operators of alarm events for action. The panel sends test reports at regular intervals and open/close signals (for businesses) which allow our operators to check the communication status of the security system with our Monitoring Centre. (Suitable for low to medium risk.)
Pagecom Monitoring communicates using a radio frequency network When the pagecom line of communication is lost the Monitoring Centre will be alerted Once communication has been lost this system has the contingency of communication backup with PSTN ensuring that your system continues to communicate with the Monitoring Centre.
GPRS Monitoring communications using the mobile telephone network. If these communications are lost the system will then report on PSTN (standard telephone line). When the GPRS line of communication is lost the Monitoring Centre will be alerted. Once communication has been lost this system has the contingency of communication backup with PSTN ensuring that your system continues to communicate with the Monitoring Centre.